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FIND YOUR AMERICAN DREAM IN THE HOSPITALITY INDUSTRY

D o you believe in the American dream? Do you think people in the States can still climb up the ladder for a better life regardless of their social class or background? If you are hardworking, the hospitality industry might be the right place to start your American dream.

restaurant industry employs the most undocumented immigrant workers in the state (74,700 workers). MID-LEVEL MANAGEMENT JOBS Many hospitality businesses embrace the promote- from-within philosophy in talent management. Using Chipotle as an example, 80% of the restaurant chain’s

Hospitality jobs are not easy, but rewards will come to those who work hard. Most of all, the hospitality industry is big enough and offers ample opportunities for people with diverse backgrounds and talents. ENTRY-LEVEL JOBS IN FOODSERVICE, RESTAURANTS, HOTELS, COUNTRY CLUBS, AND MORE The hospitality industry is a vast business sector that presents various career options, from helpers in the kitchen, servers, food stand workers, office clerks to any positions in-between. Most

leaders started their careers as crew members in one of its restaurants (Chipotle, n.d.). A typical restaurant manager at Chipotle makes about $80,000 a year. It is very common to see hardworking associates find their way up in the hospitality industry. EXECUTIVE POSITIONS Many hospitality workers also moved up to the C-suite. To name two examples, Jim Bitticks, who started in the restaurant industry in his teens as a busboy, was recently named Dave’s Hot Chicken’s COO and President (Jennings, 2021). Alan Fuerstman, the founder

“ Dream of a land in which life should be better and richer and fuller for everyone, with opportunity for each according to ability or achievement. ” — James Truslow Adams

entry-level jobs do not even require formal education or previous work experience. Moreover, because many hospitality businesses open for long hours, some of which operate 24/7, people may also choose to work part-time only when their schedule becomes available. The hospitality industry provides terrific career opportunities for less-skilled workers or new immigrants who do not even speak English. According to the Center for Migration Studies of New York (2020), immigrants comprise 31% of the total workforce in the state. When it comes to the industries that hire the highest number of naturalized citizens in New York State, the restaurant industry comes in 3rd place, at 88,600. Plus, the

and CEO of Montage International, a luxury hotel chain worth about $3 billion in 2019, also started his hospitality career as a part-time doorman at a Marriott Hotel (Marikar, 2019). NOW IS A GOOD TIME TO PURSUE THE AMERICAN DREAM IN THE HOSPITALITY INDUSTRY The hospitality industry is now facing the labor shortage issue. Companies are offering higher wages and better benefits to attract workers to join their labor force. People might get promoted faster too, if they help a business go through a crisis. Now, it is a great time to get into the hospitality industry if one still believes in the American dream. n

LINCHI KWOK, PH.D.

CONTRIBUTING WRITER linchikwok.net REFERENCES

Center for Migration Studies of New York. (2020, May). Immigrants comprise 31 percent of workers in New York State essential businesses and 70 percent of the state’s undocumented labor force works in essential businesses. Retrieved on December 16, 2021, via cmsny.org/wp-content/uploads/2020/05/Printable-New-York-Essential-Workers-Report.pdf Chipotle. (n.d.). Cultivating the best you. Retrieved on December 16, 2021, via jobs.chipotle.com/in-restaurant Jennings, L. (2021, November 2). Jim Bitticks promoted to role of president and COO of Dave’s Hot Chicken. Nation’s Restaurant News. Retrieved on December 16, 2021, via nrn.com/fast-casual/jim-bitticks-promoted-role-president-and-coo-dave-s-hot-chicken Marikar, S. (2019, July 29). He started as a doorman at a Marriott. Now he runs a $3 billion hotel empire. Inc. Magazine. Retrieved on December 16, 2021, via inc.com/sheila-marikar/montage-international-alan-fuerstman-hotel-luxury-resort-marriott.html

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