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INNTECH MANAGEMENT SELECTS AAVGO’S VIRTUAL FRONT DESK Aavgo and Inntech Partnership Will Offer Guests a Superior Digital Experience
San Mateo, CA, December 2022: Inntech Management, a leader in hotel management, has selected Aavgo to implement its Aavgo360 Platform and Virtual Front Desk that ensures a superior digital experience for all hotel guests. Aavgo’s 360 Platform and Virtual Front Desk provides hotels with an end-to-end solution that streamlines operational efficiency and enhances the guest experience. Aavgo’s platform provides Inntech Management a contactless check-in and check-out process, a virtual agent that can check-in guests via a front desk kiosk, answer calls, and inform guests about on-site amenities and relevant information. Communicate with guests to better understand their individual needs, take reservations over the phone, and run night-audit. Also included is a hotel guests app, hotel staff app, and operations optimization software. The platform gives hotel guests access to the hotel digital guest directory, including mobile check-in, mobile key, automated email & text message, plus a whole lot more. Inntech Management has deployed the Aavgo360 Platform and Virtual Front Desk at various facilities. Inntech Management has a portfolio of 6 properties including locations throughout Arizona. The Aavgo360 Platform and Virtual Front Desk implementations includes:
• Southwest Inn • Arroyo Pinion • Greentree Inn
• Country Inn & Suites (not installed yet) • Dreamcatcher Inn (not installed yet)
Inntech Management is innovative hospitality business that focuses on people, processes and products. Since its inception in 2002, Inntech Management grown to include properties throughout the American Southwest and creates great experiences for our staff and customers. “Technology allows the “little guy” to do what the “big brand guy” has always been doing. The future of hospitality is in the more intentionally curated properties opened by the smaller business owners and not the big corporations,” said Neil Shah, President of Inntech Management.
hospitality news / January/February P 48
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