Filip Linek CEO, FLAE ROBOTICS Czech Republic
-Assess staffing and workflows: Identify which tasks are best suited for automation and where human touches matter most. -Evaluate your tech infrastructure: Modern AI solutions require robust Wi-Fi, secure data management, and seamless integration with existing property management systems. -Design a 'smart hotel' roadmap: Set clear goals for integrating AI into hospitality, from improving efficiency to enhancing guest experiences, and regularly revisit these objectives as both technology and guest expectations evolve. -Ultimately, becoming a smart hotel isn’t about replacing staff; it’s about enabling people and technology to work together. Hotels that begin with small steps but keep a bold vision will be best prepared to succeed as AI transforms the future of hospitality. In a time when “wow” moments truly matter, the key question isn’t whether hotels should adopt humanoid AI, but how quickly and thoughtfully they choose to begin.
I look forward to hearing from you.
Best wishes,
Ginger Liu
HOSPITALITY NEWS OCT | Page 43
Powered by FlippingBook