WHY EMPIRE BAKERY HOLDS ONTO ITS CUSTOMERS Empire Bakery, in buisness for over 30 years, built the buisness on focusing on quality equipment and the service behind the equipment, along with strong in-service training and staying connected to the customer after the sale. Post sale pupport has prove to be the key to customer retention, a “help” department give the customer a feeling of security ot know there will somebody there when the need arises. Empire has a team of certified and quailfied installers along with an after install service program to carry you through the delivery, install, start up and warranty phase, and once past the warranty, there are traiined service companies and in-house technicians available when need be. empirebake.com
P10 November 202 1 / HOSPITALITY NEWS
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