nov dec ny

How is AI helping restaurants operate more safely

AI is playing a significant role in helping restaurants operate more safely, especially in the context of the COVID-19 pandemic. Here are some ways in which AI is contributing to restaurant safety:

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Contactless Ordering and Payment: AI-powered mobile apps and ordering systems enable

contactless ordering and payment. Customers can browse menus, place orders, and make payments through their smartphones, reducing physical contact with staff and physical menus. Contactless Delivery and Takeout: AI-powered delivery and takeout apps optimize routes and schedules for delivery drivers, reducing unnecessary contact and ensuring efficient and timely service. Social Distancing Compliance: AI cameras and sensors can monitor restaurant capacity and ensure that social distancing guidelines are being followed. Some systems can even alert staff when an area becomes crowded. Health Screenings: AI can be used for automated temperature screening at entrances to identify individuals with elevated temperatures, which could be an early sign of illness. Voice and Gesture Control: Voice and gesture recognition systems can be used for hands-free control of lights, doors, and other devices in the restaurant, reducing the need for physical contact with surfaces. Sanitization Monitoring: AI systems can monitor and schedule regular cleaning and sanitization tasks, ensuring that high-touch surfaces are frequently disinfected. Predictive Maintenance: AI can predict when equipment in the kitchen needs maintenance or replacement, reducing the risk of equipment failure, which can lead to food safety issues. Inventory Management: AI-powered inventory management systems help restaurants optimize their stock levels, reducing food waste and the need for excess storage. Employee Health Monitoring: AI can help track and monitor employee health, ensuring that only healthy staff are present in the restaurant and identifying potential cases of illness early. Supply Chain Optimization: AI can help restaurants optimize their supply chains, ensuring a steady flow of ingredients and minimizing disruptions that could affect food safety. Customer Sentiment Analysis: AI can analyze customer reviews and feedback to identify any potential safety concerns or issues related to cleanliness and hygiene. Menu Planning and Pricing: AI can help restaurants adapt their menus and pricing strategies based on factors like customer demand, ingredient availability, and external conditions, ensuring the safety and profitability of the business.

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It's important to note that while AI can provide valuable assistance in enhancing safety, it should be used in conjunction with other safety measures and guidelines provided by health authorities to create a comprehensive and effective safety strategy for restaurants.

Page 36 I HOSPITALITY NEWS NEW YORK/TRI-STATE

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