December '24-January '25

Why Did a Lot of Restaurants Close in 2024 and What Can We Learn from That The wave of restaurant closures in 2024 stemmed from several interconnected challenges. Here’s a breakdown of the factors and the lessons we can learn from them:

Reasons for Restaurant Closures in 2024

Economic Pressures

Technological Disruptions Restaurants that didn’t adopt technology for efficiency—like online ordering, mobile payments, or data-driven marketing—were left behind. Delivery platforms took a significant share of profits, leaving restaurants with slimmer margins.

Inflation: The rising costs of ingredients, utilities, and rent significantly impacted profit margins. Inflation-driven price hikes also deterred customers. Labor Shortages: Many restaurants struggled to find and retain staff, forcing some to operate with limited hours or close entirely. Higher wages, while necessary, further strained budgets.

Market Saturation and Competition

Shifts in Consumer Behavior

Overcrowded markets, particularly in urban areas, led to stiff competition. Without a unique selling point, many restaurants couldn’t survive. Climate Events and Supply Chain Issues Climate-related disruptions affected the availability and cost of fresh ingredients, creating unpredictability for restaurants.

Post-Pandemic Trends: The dining landscape shifted after the COVID-19 pandemic. Many customers continued to favor takeout, delivery, and home cooking, leaving sit-down restaurants with reduced foot traffic. Preference for Experiences: Consumers sought unique, experiential dining options. Traditional or outdated models failed to adapt, losing appeal.

Page 18 I HOSPITALITY NEWS DEC/JAN

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