continued from previous page There is also tremendous pressure to deliver consistency. The customer buying a burger on the upper level expects the same quality as someone purchasing one downstairs. Then, after thousands of hockey or basketball fans leave, the operation may have to prepare for an entirely different audience. Tomorrow's event could be a concert, family show or corporate function requiring different menus, staffing and service. That is why major sports venues are so attractive to the world's largest hospitality companies. They offer tremendous volume, premium dining, sponsorship opportunities and extraordinary visibility—but they also demand operational excellence. Anyone can see the game taking place on the arena floor. One of the most impressive performances may actually be happening behind the concession stands.
levy
oak view group
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