November Edition

Water can do an incredible amount of damage in a short time. Are you ready to act if a pipe bursts or your ground floor floods? Ready 2 Respond—a restoration program by Legend Brands—is aimed at empowering facility teams to respond to water damage right after it happens, which can save time and money and limit downtime. Water Damage “What you do in the first 100 minutes determines the next 100 hours,” said Michael Redd, MRO sales manager for Legend Brands. “You can help mitigate some of that initial water damage even before the contractor arrives, and that can be helpful in the scale of loss.” R2R’s seven-step process starts with an on-site assessment. Your facility will be inspected, and R2R professionals will help you determine where the gaps are in your response to water damage and loss, explained Rachel Paff, Ready 2 Respond strategic communications manager and public relations. You’ll learn how different pieces of equipment can assist your response, and your staff will be trained on how to conduct initial restoration steps.

“We’re talking about a shift in culture and leadership—not asking people to add to their very full plates, which all facility managers have, but understanding they can respond and respond well,” Paff said. “It’s a powerful thing to see.”

HOSPITALITY NEWS NOV | Page 29

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