May/June 2023

vertical integration they have wanted to bring on for some time,” she says. “There is a want in the market for diversification in commercial kitchen parts distribution. There was plenty of research on the part of Marcone as to whether there would be interest in and willingness to partner with the company and the answer was a resounding yes. There’s room in this market for multiple players.” While commercial kitchen equipment may be a new vertical segment for Marcone, the company is not exactly starting from scratch. Headquartered in St. Louis, Marcone operates 113 facilities, has approximately 2,000 employees, and serves more than 60,000 professional customers, per a company release. The Marcone Commercial Kitchen Group will leverage the company’s existing sizeable infrastructure, which includes 14 distribution centers and its e-commerce platform, per Llewellyn. “We want to parlay the company’s previous success in other segments into success in commercial kitchen parts distribution,” she says. Llewellyn also acknowledges there is work to be done as Marcone gets up and running in this segment. “Certainly, there are relationships to be built in the service segment,” she says. “Those relationships are what’s going to make this successful.” She reports to Avichal Jain, who serves as Marcone’s chief operating officer and points to his “strong relationships on the commercial side” playing an important role in the development of Commercial Kitchen Group. Llewellyn’s own experience should blend nicely with Jain’s. “By having such a strong knowledge about how the channel operates from servicers to dealers to chain restaurants, I understand what they need in terms of service, follow up and more. So, knowing how the channels operate and integrate will be critical in growing this business,” she says. In terms of its product offering, the Marcone

Commercial Kitchen Group will focus on distributing OEM (original equipment manufacturer) parts. “We are an OEM player on the residential side and want to stay in that lane in the commercial kitchen equipment side,” Llewellyn says. “We want to partner with manufacturers by seeing what gaps they have and where we can bridge them. And we are excited to work with the service network, too. These are entrepreneurial companies. Family businesses. Thriving businesses. They are looking for options for parts fulfillment, timely communication, partnership and next level ways to grow their businesses. We want to be a strong partner for them.”

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