tek-o-gram

OCTOBER 2022

TEK-O-GRAM

company newsletter

PRO-TEK and PRO-PLUS, part of Degree One, merges with CMSNEXTECH and becomes part of the largest service platform in the United States, with service depots from the west coast to the east coast, read about it starting on page ?

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new office staff / pro-plus

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Ed Daniels brings PRO-TEK/PLUS to NRA

PRO-TEK SERVICE DEPARTMENT POSES FOR QUICK PIX

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new office staff / pro-plus

We hare now part of the largest service network in the country, yes, we have more trucks and technicians than any other company in our industry, meet CMSNEXTECH IF YOU EVER WANTED TO BE PART OF SOMETHING BIGGER THAN YOURSELF, THAT TIME HAS COME

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When asked to write a few words in this newsletter, the first thought that came to mind, was to thank all, for the efforts put forth during the pandemic. It was just about the roughest days I have seen during my 20 plus years here. I am so proud of our dedicated team, and looking forward to a great 2023 with our great team.

See who’s who and new in our new world

“ FOR

TEKS ONLY “

CHAD DANIELS PRESIDENT

If you have any news or a story that you would like to share with PRO-TEK or PRO-PLUS people, let Ed Daniels know and it will be place in our company newsletter

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DEANNA SIEGEL PREPARES TO BECOME A GRANDMOTHER, story page ?

Jessie trains ?????? to support finance

VETERAN MANAGEMENT RETURNS TO PRO-TEK

RICH VON GLAHN ASSISTANT FINANCE ADMINISTRATOR

“I have lived on Long Island my whole life. I grew up in Mass- apequa Park , lived in Lindenhurst, but have spent the last 27 years in Levittown. I have worked for several nationwide com- panies focusing on building a better customer experience and improving performance through technology, logistic controls, work force management and building productive contact cen- ters. I joined the PRO-TEK Team in May and have enjoyed the training and meeting everyone.”

JODY CRONIN FINANCIAL LEADER jody@protekny.com

GINA SCHLANGER SERVICE MANAGER

Gina Schalnger, a ture verteran in the world of kitchen equip- ment service, has recently re-joined PRO-TEK as a service manager. She started working within the Ed Daniels companies 20 plus years ago, and after ciruclating through the industry, chose to come back spend her remaining years with the same team she started with, and proud ot have her back on our team.

DIANE ROSSI GENERAL MANAGER diane@protekny.com

CHERYL HANVEY ASSISTANT FINANCE ADMINISTRATOR

Cheryl Hanvey who is not new to the world of service, as she has worked for other service companies before joining PRO-TEK She has taken a position with at PRO-TEK working in the fi- nance department and filling a critical position. Cheryl has just signed on to make sure that this year’s holiday party will one of the greatest ever.

KIM BUNN-MINSKY NEW BUISNESS DEVELOPNMENT MGR kim@protekny.com

DIANE ROSSI AND ED DANIELS HAVE DINNER WITH BOARD OF DIRECTORS OF THE AHF

Unt endebist quatiore nullabo ratiusdant invelicipsa consent ad et accus quiasse quiam, omnistr umquam, Xim ut dolorum alis quatiore nullabo ratiusdant molor sint pore lam. Lerionte lisultum, nossi sim acessim ium tu sena. ALTO-SHAAM congratulates PRO-TEK for the delivery of quality service

Diane Rossi, along with her management team and certainly the technicians, were able to capture “best service company” by ALTO-SHAAM, not just once, but several times.. This does not happen by accident, this is a result of consistent hard work, focused management, and technicians who are prficient and take pride in their work and deliver excellence with profes- sionalism each and every time.nventroy control is

also key to being recognized as a leading service partner of ALTO-SHAAM, and for that part, we thank Dani Rossi and her team for making sure we inventory parts, and when parts are needed we do not have in our inventory, the resourcing challenge begins, and in today’s owrkd with supply chain probelme, the challenge is even greater. We never give up and thinking out of the box helps.

Bob Besnon, PRO-PLUS salesperson, works with ECOLAB to develop package for the food service operator PRO-PLUS ALIGNS SERVICE OFFERINGS WITH THE ECOLAB GROUP

PRO-PLUS grows technician and office staff

PRO-PLUS, due to the strong leadership of Jessica Hymowitz, has lead the company to new heights of success

PRO-PLUS, a mere vision of founderEd Daniels, was started over 1o years ago. The vision was to have a service company that was designed predominately to support the manufacturers on warranty and installation services. That’s exactly how the company started, but not to long after its start, food

service operators wanted to continue with PRO-PLUS and the office staff and technciiansthey worked with, so not by design, but by request the custom- ers, PRO-PLUS turned into a full service company, handling all types of ser- vices to include geogrpahic areas PRO-TEK does not handle.

JESSIE HYMOWITZ GENERAL MANAGER

The last quarter of 2022, is expected to be an exciting one. as we add new people and new customers

preparing for the future

Building the team is part of the controlled growth plan

Rem quia volor

ADEER ?????????? ASST. SERVICE MANAGER

MARY MARY ADMINISTRRATIVE SERVICE ASSISTANT The last quarter of 2022, is ex- pected to be an exciting one as we add new people and new customersIbus ia vissati sena, Cupimis vehebus An tiu er- emur pes C. Serae esitelictum patium huitastiame moltum, tem omperim ilicus st vid con- sili

MARY MARY ASSISTANT FINANCE ADMINISTRATOR

The last quarter of 2022, is ex- pected to be an exciting one as we add new people and new customersIbus ia vissati sena, Cupimis vehebus An tiu er- emur pes C. Serae esitelictum patium huitastiame moltum, tem omperim ilicus st vid con- sili

www.example.com

C COMING SOON

2022 HOLIDAY PARTY SCHEDULED FOR DECEMBER 15 ?

Unt endebist quatiore nullabo ratiusdant invelicipsa consent ad et accus quiasse quiam, omnistr umquam, Xim ut dolorum alis quatiore nullabo ratiusdant molor sint pore lam. Lerionte lisultum, nossi sim acessim ium tu sena. PRO-PLUS build its customer base as it builds its team

As the world becomes more complex, so do the bids we receive, so we appreciate the help Chris Ramone has been helping us with some complex bids...

Recently PRO-PLUS, and PRO-TEK, had the good fortune to be invited to bid on some signifi- cant properties, to include NYU University and Deautche Bank, based on the complexity of the bid and recent merger with CMSNEXTECH, we needed the support to make sure we filled out the bid with all the needed information and done accurately. Chris was very helpful and with his support we were able to complete the bids on time. As we move forward, we will be meeting the

other CMSNEXTECH associates that will also be instrumental in helping us transition into being an integral part of the largest service platform in the country. This will prove to be very exciting and at the same time create more opportunities for growth, both for the company, and the individuals in it. We look forward to a great last quarter of 2022 and an awesome 2023.

BOB BENSON PRO-PLUS SALES REP

Message to all Technicians,

Many technicians approach me looking get a raise and or have their compensation pack - age revisited. Being in the business for over 40 years, I have heard all the stories from technicians as to why they need more money, from the need to by a house or get a new car, to the fact their family is growing and more money is needed in the household, I get it. I always explain to technicians, the most effective way to earn more money or get a better overall package, is to become more valuable. How one does that is to become more compliant if you are not yet already compliant, become cross trained if you are not, become more productive and profitable.

Advocate for yourself in an appropriate manor, and your will be heard.

To learn more about self advocating, e-mail me using the below link.

Eddie Daniels Founder

TRAINING CLASSES WILL START IN THE FALL IN BOTH THE HOT AND COLD SIDE

By Eddie Daniels Founder

This has been a rough two years by anyone’s measure, and we are glad that the pandemic is behind and not ahead of us. Once I again I want to thank you all, on behalf of our customers and our companies, as you technicians who were on the front line, putting yourselves in harms way, did not go unnoticed or unappreciated. As we move forward through 2022, I invite you all to reach out to me to share your career goals, to help you develop a plan to meet or exceed your growth goals. Click “ here ” to request a meeting TWO WAYS TO EARN EXTRA CASH BEFORE THE HOLIDAYS For years, PRO-TEK and PRO-PLUS paid out finder fees for bringing in qualified technicians, we paid out over the years tens of thousands of dollars, and the program continues. The current finder fee rate is now $2,000 for the right technician who survives the 90 day trial period with commitment to continue. The second way is offere peripheral services beyond the core services we currently offer. For details on either program, reach out to Ed Daniels

TECHNICIAN TRAINING CLASSES

CFESA sets the Standard for Service Excellence. One of the ways we achieve excellence is through our custom designed continuing education and training programs. CFESA has developed five extensive training programs for food service equipment technicians. Our technician training programs cover the basic ele - ments of gas, electric, steam, water and refrigeration. All CFESA technician training programs include class - room and hands-on education and testing to identify, troubleshoot and repair problems on many types of equipment. Hands-on training is provided utilizing our custom-designed modules in addition to the equipment

our manufacturer partners donate for our use in training sessions. The flexibility of having our training facility equipped with four training kitchens allows us to ensure that the students receive the essential live hands-on time needed with the equipment.

Ed Daniels has always told the technicians, if you want to earn more, learn more, it’s simple but true, those who become certified, those who become more profiicient in troubleshooting, are the ones who have the best chance to earn more money and benefits. For more information as to how to qualify for training of any type, reach out to Ed Daniels

ABCO University offers comprehensive continuing education for the HVAC/R industry. Take advantage of our experience and knowledge with classes ranging from basic HVAC/R equipment servicing to advanced d iagnostics and business development.

CONTINUED

We are a member of CFESA , and have been for many years. as a result we have been able to connect better to manufacturers, and manufactures through CFESA , have connected to us. Now, and for a while, CFESA offers formal training classes from basics to advanced class - es, giving technicians the opportunity to become more proficient and eventually through learning and testing, the opportunity to become certified. For those technicians who become certified, it will increase the probability of a better review and play a role in salary increases. For more information about this and other training opportunities, reach out to Eddie Daniels by clicking on his picture top right.

1. Will I be in jeopardy of losing my job based on this recent merger? No, the master plan is to grow PRO-TEK and PRO-PLUS, so as long as everyone does what is expected of them job security will remain high

2. Will I have the opportunity to grow and earn more money?

Yes, but as always, the opportunity to earn more money will be based on job performance, time on the job and the desire and demonstration to become more valuable to the company

3. Will I be able to transfer to another location if I so desire?

Not now, as the need to maintain and grow our customer base, requires us to keep all personnel. In the future the opportunity to transfer to different parts of the company will probably become available

4. Will I be able to get more training as a result of this merger?

Absolutely, now that we are part of the largest service platform in the country, we will have more access to resources that will help us perform our job duties better and with more proficiency 5. Who will be my “go to” manager? Our management structure will stay the same for field technicians, lower and middle management, upper management will report to a new senior leadership team

6. Will I continue with the same insurance?

Because we are now part of a much larger group, we will catch the benefits of better insurance programs that we as a group and individually be able to enjoy better chance for better plans

7. Will my benefits package change?

Generally the benefits packages will stay the same, however, there will be a review of all packages, and if there will be changes it should be for the better, as the philosophy of PRO-TEK, PRO-PLUS, and CMSNEXTECH, is to take care of all the valued people within the newly formed group

Above is the home office of CMSNEXTECH, located in Melbourne Florida. It has a training facility and equipped with state of the art software and hardware

Cheryyl Hanvey has taken the reins on planning and running the 2022 Holiday Party. We expoect this will be the best ever

By popular demand, and the desire to say thank you to our PRO-TEK & PRO-PLUS team we will be having a 2022 HOLIDAY PARTY

THE EVOLUTION OF BECOMING SOMETH

HING BIGGER AND BETTER, STARTS NOW

MEET OUR “2022” TECHNICIANS We experienced a lot of growth in 2022, in spite of the continued pandemic, although winding down, we boarded many quality clients, and as a result the need for more technicians caused us to reach out and we were belssed.

JOEY BOSLEY PRO-TEK REFRIGERATION

JOEY BOSLEY PRO-PLUS REFRIGERATION

JOEY BOSLEY PRO-PLUS HOT SIDE

JOEY BOSLEY PRO-PLUS HOT & REFRIGERATION

JOEY BOSLEY PRO-TEK REFRIGERATION

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